IT that runs quietly, so your business doesn't have to think about it.
Managed IT, security, phones, and practical AI automation for small and mid-sized businesses — from someone who runs enterprise-grade infrastructure every day.
Everything your office runs on, handled.
One point of contact for the tech you depend on — supported on-site in Jackson and remotely across West Tennessee.
Managed IT & help desk
Day-to-day user support, device setup, patching and monitoring — fast answers from someone who already knows your environment.
Cybersecurity
Risk assessments, penetration testing, firewall management, endpoint protection and end-user training to keep ransomware and phishing out.
Microsoft 365 & servers
Microsoft 365 and Entra ID administration, Windows Server, Active Directory and virtualization — built right and kept tidy.
Networks & phones
Wired and wireless networks, firewalls, and VoIP phone systems — on-prem or cloud — that just work.
Cloud & continuity
Cloud and data migrations, tested backups and disaster recovery plans so an outage is an inconvenience, not a crisis.
IT strategy & vendors
IT budgeting and forecasting, governance and compliance, vendor contract negotiations, and ATS / HRIS / payroll integrations — a fractional IT leader in your corner.
Practical AI that takes real work off your team's plate.
No hype and no science projects. I build AI tools that plug into the systems you already use — your phones, inbox, CRM and data — with guardrails, audit logs, and a human in charge.
AI phone agents
A natural-sounding voice assistant that answers after hours or during overflow, takes messages, answers common questions, and logs every call to your CRM.
Automated helpdesk
Requests from email, Teams or text become tickets automatically — triaged, answered from your own knowledge base, and routine fixes run on the device.
Data & reporting assistants
Ask questions of your business data in plain English. I connect your line-of-business systems to a warehouse and put a secure AI assistant on top.
Not sure where AI fits? A one-hour workflow review finds the repetitive tasks worth automating first.
Schedule a workflow reviewHow we get started
Free assessment
We walk through your network, accounts, backups and pain points. You get a plain-English summary of risks and quick wins.
A clear plan
A prioritized roadmap with fixed quotes — what to fix now, what can wait, and what it costs. No surprises.
Ongoing support
Proactive monitoring, patching and a direct line to the person who knows your setup — on-site when you need it.
Hi, I'm Adam DeWitt.
I've spent 25 years running IT for multi-location West Tennessee businesses — 16 as IT Manager and System Administrator for a 12-office security services company, and since 2018 as IT Manager for a regional staffing firm. I've moved companies from on-prem Exchange to Office 365, migrated server farms to Hyper-V, built disaster recovery plans, and led the IT side of a company acquisition.
DeWitt IT Solutions brings that same enterprise-grade approach to small businesses that don't need a full-time IT department but can't afford downtime. You work directly with me — no call centers, no ticket black holes.
- Migrated email from on-premise Exchange to Office 365, including SharePoint and Teams rollout
- Moved a Dell EMC server and storage environment to Hyper-V, cutting infrastructure costs
- Replaced legacy AS400 applications with an integrated scheduling, payroll and billing system
- Cut telecom costs with a new VoIP system and carrier renegotiations saving thousands per month
- Led the IT transition for 12 offices through a company acquisition
- Commissioned risk assessments, penetration testing and end-user security training
Let's talk about your IT.
Tell me what's going on — a nagging problem, a project, or just a second opinion. I'll get back to you within one business day.